No, Wave 8 does not have a SIM card slot. Connection to the Internet is achieved through its Wi-Fi capability
Unfortunately, the Wave 8 tablet does not support any stylus feature.
Please visit http://wavetablet.com/support/locator to check the list of our accredited service centers nationwide.
You may replace your Wave 8 within 7 days upon receiving your unit. The device should be in its original packaging with complete accessories when claiming for a replacement. Kindly contact the nearest PLDT SSC office in your area for the guided process.
For these cases, we suggest that you take your Wave 8 tablet to an accredited service center in your area. To check, please refer to this link: http://wavetablet.com/support/locator
Unfortunately, broken screens are not covered by the one year warranty. You may visit or contact our accredited service centers near your area to ask for detailed quotation or estimated cost for the replacement of touch screen.
Yes, the customer will shoulder sending their tablet to Bluewave office. Bluewave will shoulder the cost of sending back the unit to the customer after repair.
Kindly visit our accredited service centers to reflash your Wave 8. Please note that reflashing your tablet deletes all your downloaded applications and other saved files.
In the Philippines, Wave 8 is offered to PLDT subscribers. You may visit or contact any PLDT Sales and Service Center near your area to get a detailed information on the price and how to acquire your own Wave 8 tablet.
The registration is successful when the confirmation message appears: Thank you for registering your Bluewave device! Enjoy the benefits that come with your Bluewave ID.
Yes, select the pencil/ edit icon on the upper left portion of Account Settings page.
The Serial number is located on the back panel of your Wave 8. To get your Product ID for Bluewave ID registration, go to Settings > About Tablet > Status > Serial.
Charge Wave 8 for 30-40 mins. Do not open the device while it is charging. Hard reset your tablet by poking the Reset button-hole using a safety pin. Long press the Power Button in order to turn on the device.
Long press the Power Button in order to restart the device. If it still doesn't seem to reset, you may have to do a hard reset by using a pin to press the Reset Button which is located beside the hard Back Button.
If you are experiencing any problems connecting your Wave 8 to a Wi-Fi network, turn it off then turn it back on. This will refresh your wireless connectivity to your device. Select the Wi-Fi connection you wish to use. You can also try to restart your tablet by poking the Reset button-hole using a safety pin.
You should also check the signal strength icon of wireless connection located in the notifications bar.
If the problem still persists, do a factory reset or update the firmware of your tablet. Visit www.wavetablet.com for the latest firmware.
Make sure that the screen is in "Auto-rotate". Head to Settings > Accessibility; if the "Auto-rotate screen" option is unchecked, tap the selection for the screen orientation to rotate when moved vertically or horizontally.
Make sure that the HDMI is securely plugged into the HDMI port of Wave 8. Select HDMI input from the device you have connected. Check if there is still sufficient battery on the tablet.
When applications crash, make sure that you have enough memory space available. If there's still a lot of space available, try uninstalling the app then re-installing it again.